Privacy Policy
The Royal Oak, Rhandirmwyn Last Updated: 16th February 2026
1. Introduction
The Royal Oak, Rhandirmwyn (“we”, “us”, “our”) is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, store and protect your personal data when you visit our website, make a booking, attend an event, or contact us.
2. Information
We Collect We may collect and process the following personal data: Full name Contact details (email address, telephone number) Billing and payment information Booking details (table reservations, event attendance, dietary requirements) Correspondence you send to us Website usage data (via cookies, where applicable) We do not collect more information than is necessary for the purposes set out in this policy.
3. How We Use Your Information
We use your data to: Process table, Accommodation and event bookings Take and process payments Communicate with you regarding reservations or events Provide customer support Comply with legal obligations Improve our services We only process personal data where we have a lawful basis to do so, including: Contractual necessity (to fulfil your booking)
Legal obligation Legitimate interests Your consent (where required)
4. Payment Information
Online payments are processed securely via third-party payment providers. We do not store full card details on our systems.
5. Data Sharing
We do not sell your personal data. We may share your information with: Payment processors Booking platform providers IT service providers Legal or regulatory authorities where required All third parties are required to respect the security of your personal data.
6. Data Retention
We retain personal data only as long as necessary to fulfil the purposes for which it was collected, including legal, accounting or reporting requirements.
7. Your Rights
Under UK data protection law, you have the right to: Access your personal data Request correction of inaccurate data Request erasure (where applicable) Restrict processing Object to processing Request data portability You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
8. Cookies
If our website uses cookies, they are used to improve functionality and user experience. You may disable cookies in your browser settings. 9. Contact Us If you have any questions about this Privacy Policy or how we handle your data, please contact:
The Royal Oak Inn
Rhandirmwyn
(01550) 583107